Articles

What is the return on my RCA training investment?

How soon can we expect to see students generate savings after their RCA training class?

What is leadership’s role in supporting or ensuring a positive ROI?

What data is there to support these findings?

Chris Eckert, President
www.sologic.com

Business Improvement, of which effective maintenance and reliability processes are key components, is crucial in the world we operate in. However, for Business Improvement to be truly ‘continuous,’ I suggest that the identified improvement must also be sustainable – we need to be confident that we can build on the progress already made (without fear that improvements already ‘in the bank’ might disappear!). This automatically requires us to understand exactly why those things that are hindering us, let’s call them ‘problems,’ are really happening?

David Tooth, Managing Director for Europe
Maintenance World

It seems strange to be thankful for problems. However, solving problems is what maintenance professionals are paid to do. Whether it is finding ways to make a facility run more reliably, designing a structure with limited time and money, or managing a group of 75 employees, each day the average employee is faced with multiple problems that must be resolved. Those who are successful at solving problems are usually successful in their careers. While not new, the strategies that successful people use to solve today’s problems are changing.  Read the rest of the article on the Pumps & Systems website.

Chris Eckert, President
Pumps and Systems magazine
Kate Fisher, reporter
Industrial Engineer

According to long-time ship captain, Eddie Janson, the recent groundings of the M/V Rena and the Costa Concordia point out important lessons when seen through the eyes of a root cause analysis expert. So far, the response to these incidents seems to have focused mostly on human error as the cause and punitive actions as the solution. But the purpose of a root cause analysis is not to find someone to blame, it is to prevent an undesired event from happening again. We have to ask, why was it possible to make this error? What safeguards should have been in place to prevent it? To truly change unsafe behavior, regular training and commitment from the top is needed. 

Eddie Janson, Sologic Scandinavia Director
Shipgaz magazine

Avoid repeat failures and lost production or profits by using a structured approach to problem solving.

Chris Eckert, President
Pumps and Systems

Improve the problem-solving culture of your organization by following three essential steps.

Bruce Ballinger, Sologic Instructor
Quality Digest

Improve RCA report quality and more effectively share improvement ideas throughout the organization by setting up a safety review board.

Brian Hughes, Vice President
Professional Safety

Successful IT problem-solving organizations are increasingly implementing formal root cause analysis (RCA) within their ITIL problem management structure to more effectively analyze problems and prevent negative impacts on the business.

Mark Hall
Industrial Engineer

By designating, training and preparing employees ahead of time, and continuously practicing and refreshing training, organizations can be well-equipped to effectively prevent and respond to safety incidents.

Mike Resimius and John Stiller
Professional Safety

Companies that need to manage the risks of a complex global supply chain are most successful when they proactively solve problems through a robust Solution Management System (SMS) built on a solid, adaptable root cause analysis program.

Brian Hughes, Vice President
Industrial Engineer

Training in an effective root cause analysis methodology and careful program implementation can resolve recurring problems chalked up to human error, and help accomplish training goals.

Mike Resimius and John Stiller
Plant Engineering

Lack of thorough process knowledge is the most powerful factor that limits or destroys improvement initiatives.  Root cause analysis delivers process knowledge that supports improvement initiatives and earns management support.

Tracy Willis
Industrial Engineer

RCA program champions can prove the program's benefits, cost savings and profit generation within the context of revenue goals, inspiring senior leaders to recognize the return-on-investment and investing more in the RCA program -- paying off in the short and long term.

Chris Eckert, President
Maintenance Technology

When the cause of a problem is identified as human error and disciplinary action is the chosen solution, it doesn't really improve the long-term error rate, but instead actually increases risk and cover-up attempts.  By providing people with a more robust way to identify conditional causes, solutions will more likely be identified that fix the problem permanently and reduce risk.

Brian Hughes, Vice President
American Society of Safety Engineers "Safety 2010" Conference

Preserve evidence essential to a successful root cause analysis while securing the area, getting back to safe mode, navigating people issues and needs, and minimizing downtime.

Brian Hughes, Vice President
Professional Safety