Blog

Build your RCA skills and program, and engage in dialogue and best practices by reading our blog, written by senior management and product developers. We’ll also share details about Sologic speaking engagements and explore industry ideas, issues and events. Learn more about the Sologic Blog.

Brian Hughes, Vice President
Jan 16, 2012

It’s no fun to show up to lead a root cause analysis when the only supporting evidence participants bring is their assumptions.  This, unfortunately, has happened to me more than once.  As a consultant, I’ve learned the hard way to make sure participants have a clear idea what we will need in order to facilitate the investigation.  People need to know what is meant by the word “evidence,” and have a very clear idea of what it means when they are asked to collect evidence to bring to the analysis.  Hopefully this simple overview will provide you with a basic understanding of evidence, evidence types, and how it is used in an investigation.

Marcus McCoy, Sologic Instructor-Facilitator
Jan 12, 2012

Recently, I had my first opportunity to teach the new Sologic RCA method to a classroom of students.  It was really rewarding to see that the way we now teach students successfully helped them overcome former struggles! They dove in with confidence, they were able to use the Sologic process to identify all significant causes, they left out the irrelevant, they organized causes in a logical sequence…and they did it all in much less time than it previously took the average student. 

Chris Eckert, President
Dec 21, 2011

Over the last week, we’ve had the opportunity to talk with many of our key clients around the globe about our new suite of product-service offerings. We’ve been demonstrating the features, capabilities and benefits of our new RCA method and Causelink RCA software…all a direct response to clients’ needs and requests. It’s been rewarding and validating to hear clients’ enthusiasm and eagerness to embrace Sologic’s offerings. I’ll let their own words speak for themselves from here.

Brian Hughes, Vice President
Dec 08, 2011

The Sologic site has been live for a few hours now and the first Sologic class was taught this week -- in Sweden.  The attendees will be downloading their copies of Causelink -- the first distribution of our new root cause analysis software.  Amazing -- it's really happening!
Sologic was created by listening to our clients, students, instructors, and investigators.  You will see, as you click through the new site, that we heard you -- loud and clear.  Our ongoing challenge is to turn our collective capacity for learning and growth into a source of powerful ideas that continually generate value for you -- our clients -- in the years to come.

Brian Hughes
Sep 29, 2011

Root cause analysis is most well-known as a tool to react to problems after they've occurred, but RCA is a powerful proactive tool -- identifying preventive actions that help reduce the risk of potential future problems from occurring.  Here are some highlights from our presentation on this topic at UBM Canon ASQ Quality Expo 2011.

Brian Hughes, Vice President
Aug 28, 2011

Managing the problems associated with the global supply chain of major products requires a flexible, adaptable, and consistent approach.  Companies that learn to manage the risks of a global supply chain can expect to reap the reward of survival, but those that learn to proactively manage problems can expect to rule their sectors.

Jun 02, 2011

While many companies have a formal incident investigation process and corrective action tracking program in place, they could benefit from instituting a corrective action review board, which helps ensure that that the lessons learned are leveraged.

Brian Hughes
May 27, 2011

Because many companies are outsourcing portions of their supply chain to other countries, reducing costs, they're also taking on more risks. Learn best practices for reducing those risks from highlights of our presentation to the ASQ World Conference on Quality by Sologic President Chris Eckert and Vice President Brian Hughes.

Brian Hughes, Vice President
May 09, 2011

Many of the disciplines we work with -- safety, quality, reliability, IT, supply chain -- are considered overhead to their organization.  But here's a fresh perspective about how to shift them to value centers, and prove it.

Brian Hughes, Vice President
Apr 27, 2011

When air traffic controllers fall asleep on the job, should it be considered human error, and should the solution be disciplinary action?  Or, are there conditional causes and solutions that are really more important and effective?

Brian Hughes, Vice President
Mar 27, 2011

Have you put your RCA training to practical use...and done it promptly after training?  Applying it immediatly to real-life problems is the best way to make it stick, and to leverage maximize your training investment.