Root Cause Analysis Blog

Build your RCA skills and program, and engage in dialogue and best practices by reading our blog, written by senior management and product developers. We’ll also share details about Sologic® speaking engagements and explore industry ideas, issues and events. 

Marcus McCoy
Apr 30, 2015

I took this year’s final four games between Duke, Wisconsin, Michigan State, and Kentucky and used a cause and effect chart to look at the games and tried to understand why teams won and/or lost.

Cory Boisoneau
Apr 23, 2015

Whether you work in EHS, quality, reliability, IT, or another area, having an effective root cause analysis program will help you achieve greater scores in your audits, as well as to helps you to resolve any negative audit findings.

Marcus McCoy
Mar 31, 2015

Generating solutions isn’t the light at the end of the tunnel, but it feels like it.  Unfortunately, this important step can sometimes be an afterthought.  

Brian Hughes
Mar 02, 2015

Brad wanted to utilize Sologic root cause analysis to help his team understand the causes of air pollution in the Salt Lake Valley, specifically during inversions that occur in the winter months.  His hope was that bringing everything together in a cause and effect chart would provide his team with insights into how to go about identifying statistical correlations through big data analysis.  

Jon Boisoneau
Feb 17, 2015

Causelink Enterprise helps teams get more benefit out of the problem investigation work they are already doing.  With resources tight and a renewed focus on improving safety, quality, and reliability, this software helps investigation teams in the following ways...

Marcus McCoy
Feb 09, 2015

This is a question I hear often in class and during investigations. While an easy question to ask, it’s not an easy question to answer.  Every root cause analysis investigation is different or unique, even with similar events. Sologic incorporates the impact of the incident as a driver for effort into the cause and effect chart. The larger the impact on an organization from an incident, the more effort and resources should be allocated to the investigation. 

Cory Boisoneau
Jan 29, 2015

The most effective way to prevent RCA skill erosion is to plan ahead. Before you train your people in any RCA methodology, have a structured plan for how and when they will be expected to use the process.

Jon Boisoneau
Jan 21, 2015

Sologic recently released Causelink Enterprise 2.0, root cause analysis (RCA) software that helps teams collaborate to solve problems, find systemic risks, and share lessons learned.    

Brian Hughes
Dec 05, 2014

Taking on a worldwide health issue such as the Ebola crisis is a daunting task.  So many voices have said so much about this subject already – what could those of us at Sologic possibly add to the discussion?

Suzanne Crouch , Director of Training
Oct 31, 2014

What would you do if your wife, mother of your two young children, died unexpectedly on the operating table?

Chris Eckert, President
Sep 15, 2014

Economists tell us we are 5 years beyond when the recession officially ended (I find this debatable).  Anyway, companies have undergone dramatic changes to remain profitable.  Supply chains have been squeezed, working capital cut, and cheaper materials sourced.  Discretionary spending has taken severe hits across the board.  Despite most organizations already being ‘leaned out’, for many managers, headcount reduction is one of the only levers left to cut costs further.

Cory Boisoneau, Manager, Sales & Marketing
Aug 29, 2014

What kind of payback can you expect on your RCA training investment? Our clients have provided us the following data over the years based on hundreds of RCA’s they have shared with us:  Average savings per RCA performed is approximately $25,000. Average return on investment (ROI) per RCA exceeds 1,000% (includes the cost of training, team RCA time and solutions)

Jon Boisoneau, Product Manager
Jun 09, 2014


Root Cause Analysis Software Causelink Enterprise

We have recently released the second Alpha for Causelink Enterprise Version 2.0.  This internal Sologic release (North America and International Partners) is a significant milestone for our development team because all RCA chart and report functionality is now feature complete.  

Cory Boisoneau
May 27, 2014

American-made WatchA common theme I hear among clients is that they see the value in performing high-quality RCAs on their problems, but they lack the time to do a proper RCA.  As a result, they often resort to shooting from the hip, or at best, using a basic approach such as 5-Why’s or Ishikawa diagrams just to deal with the situation and move on as quickly as possible.

Suzanne Crouch , Senior Trainer & Facilitator
May 07, 2014

risk management blocksIn the current climate of uncertain economic conditions and constrained demand, businesses that wish to maintain and grow profits need to have dynamic processes for managing the risks associated with achieving their stated strategies and objectives. 

Marcus McCoy, Instructor and Facilitator
Apr 16, 2014

root-cause-analysis-team-dynamicsWhen I conduct root cause analysis training and investigations, I notice how much the team dynamics play a role in the process, and thus in the outcomes, of the RCA exercises and facilitations. One factor that has a particular impact on those team dynamics is the atmosphere of critical thinking fostered by the company leadership and the RCA facilitator. In a root cause analysis team, each individual’s input is critical to the success or failure of the RCA so creating an open climate that encourages the free flow of information is vitally important.  

Debbie Alford, Director of Communication
Apr 15, 2014

free root cause analysis webinarRegister for and attend our free root cause analysis webinar, Free Root Cause Analysis Webinar, "Integrating FMEA into RCA," this Thursday, April 17 at 10:30 a.m. US Pacific Time. Register here: description: When evidence is not available and is never going to be, an FMEA can be a useful tool to help understand potential causes....

Debbie Alford, Director of Communication
Apr 01, 2014

root cause analysis webinarRegister for and attend our free root cause analysis webinar, "Test Your RCA Knowledge - Self-Assessment," this Friday, April 4 at 10:30 a.m. US Pacific Time.

Register here:

Webinar description: Test how much you know about RCA.  We'll present a series of questions that will enable you to score yourself and identify professional development that will help you be more effective.

Suzanne Crouch, Senior Trainer & Facilitator
Mar 27, 2014

root cause analysis formsIs root cause analysis being used for its stated aim of improving productivity, quality, service, etc., or, has the completion of an RCA form become an end in itself? During a recent RCA facilitation, I watched a confused RCA team fill out a simple form with five cause boxes, thinking they were to identify one cause for each category: people, processes, resources, hardware and environment. The form did not provide for any understanding of what lay beneath the causes, nor did the one solution box have any strong link to the five random causes. 

Suzanne Crouch, Senior Trainer & Facilitator
Mar 19, 2014

Root Cause Analysis LeadershipRoot Cause Analysis is a process that can assist you, as a leader, to increase your knowledge and understanding -- to engage your employees and smooth your journey to transformational leadership in many ways.