Focus Groups and Beta Testing

Sologic holds periodic focus groups in order to better understand your root cause analysis software needs and to improve the user experience while the software is in use.  Topics change over time, but will generally focus on refining existing features or exploring new ideas.

Upcoming Focus Groups and Beta Testing Opportunities:

  1. Incident Timeline Beta 2 - June 29th and 30th
    We will walk through improvements and new features that have been added since Beta 1, then set you up with access to the Incident Timeline.  After having access for a week, we will ask you to answer a survey and provide any other feedback.

  2. New Record Creation - July 27th and 28th
    Causelink currently provides one screen that captures information when you create a new record.  In Version 3.4, we added the ability to define tags on this screen, such as severity, types, and groups.  Should we add more to the Create New Record screen?  Should we break this up into multiple pages?  We will present ideas and discuss options during this focus group session.

Focus group and Beta testing sessions last 30 minutes and are held online with GoTo Meeting.  Some sessions may request a follow up call.  Submit the form below and we will contact you with a meeting invite and call details.