We know you’re driven to provide reliable, consistently excellent IT infrastructure and support throughout your organization. IT underpins the entire company’s ability to innovate, manufacture, produce, and distribute sophisticated products and services, so interruptions are simply not an option. Your work demonstrates to senior leadership that IT is an investment, rather than a cost center.
A problem management solution to enhance reliability
Sologic®'s IT root cause analysis approach integrates seamlessly with LEAN and ITIL, so it will enhance your existing practices and frameworks, rather than adding frustrating red tape. We can help you solve IT challenges around service reliability, such as downtime, inefficiency, performance, security breaches, and data integrity. We offer a comprehensive problem management system that’s scalable and applicable to any problem, large or small – and it’s built on our experience with global clients using sophisticated IT systems.
Realistic solutions with strong ROI
Sologic applies proven RCA methodology to unravel significant problems and build realistic, cost-effective solutions that deliver a strong return on your investment. In fact, over 99% of students trained by Sologic personnel say they would recommend our training to their colleagues. Students gain the knowledge they need to perform RCA investigations that mitigate risk and prevent significant events from recurring. Our intuitive, user-friendly Sologic Causelink® software will help you build cause-and-effect charts that visually demonstrate the multiple causes of major problems.
Contact us today to learn more about how Sologic root cause analysis (RCA) can help you improve your Information Technology (IT) problem management.
Learn Sologic RCA skills in interactive classroom settings worldwide.
Prepare to eliminate challenging problems -- bring a seasoned trainer on site.
Build RCA skills through self-paced, SCORM-compliant online training.
Generate effective solutions and reports with Causelink charting software.
Leverage the impartiality, credibility and experience of Artemis Investigators.
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