JONATHAN BATCHELOR

Managing Director - Sologic EMEA
Jonathan heads the strategic, operational and commercial activity for Sologic's EMEA region, and is focused on delivering excellence across all aspects of Sologic.  From introducing new technology, to anticipating market trends, and ensuring clients receive maximum value from Sologic's people, products and services, Jonathan ensures Sologic Root Cause Analysis delivers results in all industries and throughout all tiers of organisations. 

Prior to his appointment with Sologic, Jonathan worked within the finance sector most notably as a founding partner at a major commercial finance broker. This was followed by director level positions focusing on training within the Oil, Gas and Renewable sectors.  

SUZANNE CROUCH

Director of Training - Sologic EMEA
Suzanne has been facilitating and training RCA teams nationally and internationally across a wide spectrum of global organisations, regions and sectors since 2005. Suzanne enjoys working with and challenging the participants on her Sologic RCA courses, provoking enquiry, creating structure and providing insight into the problems encountered in organisations. Her extensive practical and academic experience means that Suzanne is uniquely qualified to deliver RCA training, develop effective courses and facilitate major investigations in any organisational environment.
 
Suzanne’s style of training is described as meticulous, motivational and energetic. Her training techniques, forensic knowledge of the Sologic RCA method and appreciation of organisational structure combine to inspire individuals and organisations to make real and lasting changes that improve their problem solving processes and behaviours.

ED WELLS

Head of Strategy & Development - Sologic EMEA
Working across all our major client sectors Ed delivers first-class training and helps organisations implement effective RCA programs.  Ed also develops new syllabus material for our RCA courses and creates some of our wider problem solving courses.  Ed’s focus is on how RCA can support strategic planning, particularly in regard to supply chain, customer service, complaints handling and regulatory compliance. 
 
Ed is a graduate of the University of Reading, Berkshire UK, and has a degree in Politics and International Relations.  Before joining Sologic he worked for two market leading organisations in the Drinks sector before running his own firm for over a decade. A keen student of organisational behaviour, Ed creates many of our articles and blogs on decision making, problem solving and team building.

JENNIFER WARNES

Senior Administrator - Sologic EMEA
Whether Jennifer is scheduling Sologic's next training courses, recording client feedback, or keeping an eye on accounts payable, excellence in administration and customer service is paramount.
 
Jennifer joined the Sologic Team in 2016 as Senior Administrator for the EMEA region.  Jennifer’s wealth of previous experience includes roles in the UK and in mainland Europe, including International Sales Manager for a major toy manufacturer, Marketing Manager for a chain of French ski shops and an administrative role with a ‘Big 4’ Accountancy Firm. Jennifer is often the first point of contact for both new and existing Sologic clients.  Jennifer holds a BA in Marketing from Strathclyde University.
 

DAVID TOOTH

Chairman - Sologic EMEA
David helps clients solve problems related to quality, reliability, environmental health and safety, supply chain, logistics, and more. He also works closely with many clients to initiate and improve RCA programs through change management and organizational development, and provides independent facilitation services directly to clients. His clients are leaders in a wide variety of industries and disciplines.
David led a variety of engineering, installation and operational groups during more than 25 years with Air Products & Chemicals in Europe. During his time with Air Products, he chaired many trade association committees -- both British and European -- drove the development of a worldwide safety, health and environmental management system.
David is a Chartered Engineer and a Fellow of the Institution of Mechanical Engineers – CEng FIMechE.

EDDIE JANSON

Senior Facilitator & Investigator - Sologic EMEA

Eddie manages the Scandinavian Region for Sologic is one of our most experienced RCA trainers, with over 12 years of Root Cause Analysis experience. Eddie’s professional background is in the Nautical and Shipping sector, holding a degree in Nautical Science from Chalmers University in Gothenburg and Diploma in Ship Management from Lloyds Maritime Academy, London.

After a career as Pilot and Ship’s Master Eddie moved his considerable expertise into complex technical support and training. A leader in the fields of audit, inspections and investigations, Eddie has the technical knowhow, problem solving experience and training skills that combine to deliver a remarkable learning environment.

JOAN DE TORRES AGUILAR

Senior Facilitator & Instructor - Sologic EMEA

Joan joined Sologic in 2015 bringing unique engineering, management and training experience to our European team. Delivering training in Spanish, French or English, Joan’s professional background is in the field of compressed gases.  Joan led a variety of technical teams in his early career, moving into large scale plant management, process safety and risk prevention with Air Products and Chemicals.  Joan has 20 years of experience in investigations, technical training, learning support, reliability and quality, safety and project implementation.  Working in a number of challenging environments in Europe, his experience and training attributes, in both the field and in the classroom, are exceptional. 

Joan also represents Sologic as a member of the British Chamber of Commerce in Spain and is an Associate Lecturer at the INSHT (National Institute of Safety and Hygiene) in Barcelona, NE Spain.  

Joan delivers training & leads investigations for Sologic across Northern Europe.

CHRIS ECKERT

President
Chris formerly fulfilled design and reliability engineering roles within both Dow Chemical and Rohm Haas, where he developed and implemented successful business-specific reliability and manufacturing improvement plans. His RCA thought leadership is published in multiple print and online publications, such as Quality Digest, Maintenance Technology and IIE Industrial Engineer, and he has spoken at leading industry conferences, including ASQ, ASSE and SMRP.
A Professional Engineer and a Certified Maintenance and Reliability Professional, Chris holds a B.S. in Mechanical Engineering from Rose-Hulman Institute of Technology.

BRIAN HUGHES

Senior Vice President
Working with clients to develop and implement enterprise-wide RCA programs, Brian also has led significant root cause incident investigations, including explosions, loss of primary containment, consumer product contamination, failures of critical aircraft components/systems, supply chain process problems, and inventory optimization problems.
Brian's articles are published in multiple industry periodicals as well as online, including Quality Digest, Professional Safety, and Occupational Health and Safety. He also has presented at various industry conferences, including ASQ, ASSE, NSC, APICS, and multiple client events.  Brian holds a BA in Finance from Western Washington University.

JON BOISONEAU

Vice President of Product
Jon manages development and delivery of Causelink software and the Sologic e-learning courses. He helps Sologic analyze and define client needs, then develop and deliver products, services and support that directly meet those needs.
Prior to working for Sologic, Jon worked for a Seattle-based digital agency, and was co-owner of another web development agency. Jon holds a Bachelor of Arts in Business Administration and a Bachelor of Science in Psychology from Washington State University.

BRANDON PRUDENT

Director of Software Development
As Director of Software Development, Brandon leads the technical direction of our root cause analysis software product lines. In particular, Brandon has been instrumental in the design and development of Causelink Enterprise, which – from a software standpoint – was complex because of the collaborative functionality added to an already-mature Causelink standalone software product.
Prior to working for Sologic, Brandon was chief technical officer for a marketing and advertising firm and a software consulting firm, as well as a senior web architect for a large information systems government contractor, and a software engineer for an automotive company.

PRESTON CROUSER

RCA Instructor
As an Instructor and Investigator, Preston’s prior experience as Director of Safety for a food processing company gives him a unique perspective on successful deployment of RCA within organizations where margins are thin.  He has facilitated investigations and provided solutions in various areas such as breakdowns in reliability, quality escapes, customer service complaints and legal matters. With his years of firsthand experience using the Sologic method in the field, Preston brings proven training techniques and investigation tools to any RCA in various sectors. His goal is to assists others in improving their process and achieve success in their respective fields.

ERICKA BOBALEK

Business Development Manager
If you are a Sologic client, its likely that your first interaction was with Ericka. Ericka serves as Sales Manager and assists Sologic’s clients in developing tailored training, software and investigative solutions designed to most effectively meet their needs. Ericka has a passion for working with people to help find solutions to their problems.

Prior to joining Sologic, Ericka fulfilled leadership, finance and sales roles in the retail, automotive and educational sectors. Ericka holds a BA in Criminal Justice from Saginaw Valley State University.

MARCELO HAICK

Managing Director, Sologic South America
An expert in RCA methodology, Marcelo performs investigations, and manages Sologic training and consulting services throughout South America.
A graduate of Santos Medical College with expertise in occupational medicine, Marcelo’s professional background includes environmental, health and safety management systems, strategic planning and ergonomics consulting. Several of his technical articles have been published and his presentations delivered at industry conferences.

AUGUSTO CONSTANTINO

Regional Manager, Sologic South America
Regional Manager for Sologic South America’s Buenos Aires office, Augusto is responsible for serving as trainer and consultant to Spanish-speaking clients throughout South America.
Specializing in quality management systems and continuous improvement, Augusto has conducted numerous international certification audits while serving as a third-party auditor for ISO 9000.  While implementing QMS for businesses in a variety of industries, he has utilized tools-based methodologies for continuous improvement, such as QFD, 5 S, Applied Statistics, Failure Mode Analysis, Kaizen, and Lean Manufacturing, among others.
Augusto has a Bachelor’s degree in Mechanical Engineering and Master’s Degree in Quality Engineering from National Technology University, Buenos Aires, Argentina.

PETER HORSBURGH

Managing Director, Sologic Australia
Peter “Seven” Horsburgh is an industrial reliability expert, speaker, and author. Through his previous roles and his consulting work over the past 15 years, Seven has developed a deep understanding of the industrial reliability operating environment. He understands their business systems, processes, people, passion, and politics of the sector. He has lost count of the number of RCAs that he has facilitated. He has coached new RCA facilitators in successful problem-solving skills.

Seven is the author of the Amazon best seller ‘The 5 Habits of an Extraordinary Reliability Engineer’. He holds a Bachelor of Science in Mechanical Engineering and Masters in Business Administration. 
 

ERIC LIM

Managing Director, Sologic Asia-pacific
​​After investigating over 1600 events, Eric’s professional history allows him to be proficient in failure analysis of mechanical systems, accidents, fires and explosions.  He also provides technical opinions relating to reconstruction, and applications of a wide range of materials.  Eric offers language fluency in English, Mandarin and Cantonese.
Eric has a background in Mechanical Engineering, and more specifically in behavior of materials through his research work.  Eric is a corporate member of the Hong Kong Institution of Engineers where he serves as a committee member of the Materials Division and the Education and Examinations Committee, and is a representative of Materials Discipline Advisory Panel.  He is also a member of the Academy of Experts - UK, a fellow of the Hong Kong Institution of Certified Auditors, and a member of the Hong Kong Institute of Steel Constructions.

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