Challenging incidents such as serious injuries, product recalls and major equipment damage require sophisticated investigation skills. And organizations achieve the best results when they implement an RCA program. The Analyst 2 curriculum equips students to develop advanced investigation skills and play a central role in their organization’s RCA program management team.
The Analyst 2 course covers advanced analytical topics and RCA program development best practices. Attendees learn to lead tough investigations, mentor less-seasoned facilitators, and implement strategic RCA programs.
Empower RCA Teams
- Investigate challenging, complex events and incidents
- Identify systemic causes and develop resilient, error-proof systems
- Develop and assess RCA program goals and threshold criteria
- Manage sensitivities and organizational politics
- Share knowledge across the organization
- Report RCA program metrics and KPIs
- Establish RCA program roles and responsibilities
- Provide critical review, feedback and mentoring
- Universal, scalable, practical and intuitive for RCA novices and experts
- Logical, complete, and accurate process
- Communicate findings, solutions and trends
- Removes focus from generalization, opinion, and finger-pointing
- Shifts the focus to evidence, logic, causes, objectivity, and collaboration
- Attain universal, valuable skills that will follow you... wherever your career leads
- One 8-hour day of classroom instruction
- Available as a public or private seminar (virtual or on-site)
- Prerequisite: RCA Analyst Level 1
- Most cusomization requests happily accommodated