RCA TRAINING

Root Cause Analysis training by Sologic provides the tools, skills, and knowledge necessary to solve complex problems in any sector, within any discipline, and of any scale.
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Sologic’s Causelink has the right software product for you and your organization. Single users may choose to install the software locally or utilize the cloud.  Our flagship Enterprise-scale software is delivered On Premise or as SaaS in the cloud.
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We are excited to announce a new upgrade to Causelink Root Cause Analysis (RCA) software.  Causelink version 6.0 makes problem-solving easier with a new 5Whys+ RCA template. The template combines the ease of the 5 Whys method with the analytical power of Sologic’s cause & effect charting; all on a simple, one-page interface.  

Since Sologic is known for its robust RCA method and 5 Whys is a competing, bare-bones method, some customers have been asking “What’s up?”  This post will fill you in.

Causelink customers from a variety of industries have requested a simple RCA approach for moderate impact incidents; ones that don’t require the rigor of a Sologic RCA.  Initially, our response went something like “Just use Causelink and skip the sections that you don’t need”.  People have generally made this work.  But, when you are tasked with an RCA and focused on analyzing the incident, the last thing you want is to click through un-needed pages.  We decided to take this feedback as an opportunity to make Causelink even better– enter the 5Whys+ template. 

The traditional 5 Whys method offers a simple, fast analysis for problems of small to moderate complexity – ask why five times to develop a deeper understanding of the problem.  But it can be misleading, and most practitioners are at least a little frustrated by its limitations.  Our new 5Whys+ template keeps it simple, but also offers the ability to build a detailed cause and effect model when needed – hence the “+”. 

For example, a traditional 5 Whys analysis might look something like this:  

5whys-causes.jpg 
With 5Whys+ you can add details to gain a better understanding of the problem, like this:

sologic-chart.jpg 
The new template also provides a simple way to define the problem, assign corrective and preventative actions, and produce a final report.  The basic needs of an RCA are supported on one simple page.   When more complex problems arise, switch to the Sologic template and dive deeper into the analysis.  The best of both worlds, right?  We believe so. 

In addition to the 5Whys+ template, this upgrade adds improvements to the cause & effect engine, a new tags feature, and the ability to integrate with data visualization tools like MS Power BI and Tableau.  These new features bring a ton of benefits to RCA teams:

  • Complete records faster.  With everything on one page and design improvements to the cause & effect engine, you’ll get work done faster.
  • Faster work and better user experience lead to more investigations of a higher standard.  Your data becomes more meaningful in common cause reports, trend analysis, risk management, corporate memory, etc.
  • With an easy interface, more people will feel comfortable using the system; even those new to 5 Whys or Sologic RCA.    When more people complete RCAs, you get greater visibility and a better understanding of the problems in your organization.
  • With one simple page, the new template removes traditional barriers and excuses for not doing structured problem solving (takes too long, costs too much, We're too busy, it’s too complicated)
With so many benefits in version 6.0, we expect this to be a popular release.  Try Causelink Individual v6.0 at Causelink.com/free-trial or schedule a Causelink Enterprise demo to learn more.
 

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RCA TRAINING

Root Cause Analysis training by Sologic provides the tools, skills, and knowledge necessary to solve complex problems in any sector, within any discipline, and of any scale.
Learn More
 

SOFTWARE

Sologic’s Causelink has the right software product for you and your organization. Single users may choose to install the software locally or utilize the cloud.  Our flagship Enterprise-scale software is delivered On Premise or as SaaS in the cloud.
Learn More