Causelink® Desktop Release Notes

Causelink v2.5.0.25 General Availability was released on February 21, 2017

ADDITIONS AND IMPROVEMENTS SINCE THE January 21, 2016 RELEASE (VERSION 2.4.0.42)

  • Updated Code Signing Certificate
  • On the RCA Actions page, added note about differences between Actions and Solutions

KNOWN ISSUES

The following are known issues with the Version 2.5.0.25 release of Causelink.

  • Solution selected - when toggled off stays orange until focus changes
  • You cannot select the or/and or dialog window for a Connect To line
  • In some causal elements the OR and connect to lines intersect
  • Update or uninstall - limited user prompted with admin password
  • Chart - connect to references don't wrap and can overlap other causes
  • Actions - duplicated if completed is unchecked
  • Actions in sidebar don't update immediately after cause association changes
  • Chart - connect to references not updating after a cause box edit
  • Win7 font size set to medium - report toolbar displays minor discrepancies
  • Chart - preview/print - details displayed unexpectedly if you close the details panel w/o closing specific sections
  • XP/limited users who update from v 1.1.390 will experience problems (contact software.support@sologic.com)
  • More than 4 connect to references on one cause can obscure content
  • Chart scrolling unexpectedly when click/drag and move mouse beyond interface
  • Chart print - evidence records w/o breaks can overrun cause details
  • Chart - When adding an OR node to the top/upper connector in a causal set, the OR node will move the entire branch to the lower branch
  • Report - dropdown lists for scroll bars are obscured when at bottom of screen
  • Chart - adding or viewing details can be obscured when at bottom of screen
  • Disproven cause - when in place, can't terminate
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details
  • Dragging causes from storage can cause offset if clicked on the far right pressing space bar scrolls chart down
  • Toggling sidebar change zoom settings
  • In rare cases the cause connection lines on the chart can become misaligned. Clicking home and back to the chart resolves the problem
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details   
  • In rare cases, orphan causes can appear on top of the focal point in the chart.  If this occurs, drag/drop the orphan causes until the focal point is revealed
  • Long connect to references can overlap other causes when printed

Causelink v2.4.0.42 General Availability was released on January 21, 2016

ADDITIONS AND IMPROVEMENTS SINCE THE September 22, 2015 RELEASE (VERSION 2.3.2821.3)

  • Modified to install per Machine
  • Removed hooks to sync with Causelink Enterprise Version 1x.  Confirmed compatibility with Causelink Enterprise Version 2x.

KNOWN ISSUES

The following are known issues with the Version 2.4.0.42 release of Causelink.

  • Solution selected - when toggled off stays orange until focus changes
  • You cannot select the or/and or dialog window for a Connect To line
  • In some causal elements the OR and connect to lines intersect
  • Update or uninstall - limited user prompted with admin password
  • Chart - connect to references don't wrap and can overlap other causes
  • Actions - duplicated if completed is unchecked
  • Actions in sidebar don't update immediately after cause association changes
  • Chart - connect to references not updating after a cause box edit
  • Win7 font size set to medium - report toolbar displays minor discrepancies
  • Chart - preview/print - details displayed unexpectedly if you close the details panel w/o closing specific sections
  • XP/limited users who update from v 1.1.390 will experience problems (contact software.support@sologic.com)
  • More than 4 connect to references on one cause can obscure content
  • Chart scrolling unexpectedly when click/drag and move mouse beyond interface
  • Chart print - evidence records w/o breaks can overrun cause details
  • Chart - When adding an OR node to the top/upper connector in a causal set, the OR node will move the entire branch to the lower branch
  • Report - dropdown lists for scroll bars are obscured when at bottom of screen
  • Chart - adding or viewing details can be obscured when at bottom of screen
  • Disproven cause - when in place, can't terminate
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details
  • Dragging causes from storage can cause offset if clicked on the far right pressing space bar scrolls chart down
  • Toggling sidebar change zoom settings
  • In rare cases the cause connection lines on the chart can become misaligned. Clicking home and back to the chart resolves the problem
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details   
  • In rare cases, orphan causes can appear on top of the focal point in the chart.  If this occurs, drag/drop the orphan causes until the focal point is revealed
  • Long connect to references can overlap other causes when printed

 

Causelink v2.3.2821.3 General Availability was released on September 22, 2015

ADDITIONS AND IMPROVEMENTS SINCE THE January 6, 2014 RELEASE (VERSION 2.2.20.724)

  • Added German language support
  • Resolved an issue with writing to the registry in some environments

KNOWN ISSUES

The following are known issues with the Version 2.3.2821.3 release of Causelink.

  • Solution selected - when toggled off stays orange until focus changes
  • You cannot select the or/and or dialog window for a Connect To line
  • In some causal elements the OR and connect to lines intersect
  • Update or uninstall - limited user prompted with admin password
  • Chart - connect to references don't wrap and can overlap other causes
  • Actions - duplicated if completed is unchecked
  • Actions in sidebar don't update immediately after cause association changes
  • Chart - connect to references not updating after a cause box edit
  • Win7 font size set to medium - report toolbar displays minor discrepancies
  • Chart - preview/print - details displayed unexpectedly if you close the details panel w/o closing specific sections
  • XP/limited users who update from v 1.1.390 will experience problems (contact software.support@sologic.com)
  • More than 4 connect to references on one cause can obscure content
  • Chart scrolling unexpectedly when click/drag and move mouse beyond interface
  • Chart print - evidence records w/o breaks can overrun cause details
  • Chart - When adding an OR node to the top/upper connector in a causal set, the OR node will move the entire branch to the lower branch
  • Report - dropdown lists for scroll bars are obscured when at bottom of screen
  • Chart - adding or viewing details can be obscured when at bottom of screen
  • Disproven cause - when in place, can't terminate
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details
  • Dragging causes from storage can cause offset if clicked on the far right pressing space bar scrolls chart down
  • Toggling sidebar change zoom settings
  • In rare cases the cause connection lines on the chart can become misaligned. Clicking home and back to the chart resolves the problem
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details   
  • In rare cases, orphan causes can appear on top of the focal point in the chart.  If this occurs, drag/drop the orphan causes until the focal point is revealed
  • Long connect to references can overlap other causes when printed

Causelink Version 2.2.20.724 General Availability was released on January 6, 2014

ADDITIONS AND IMPROVEMENTS SINCE THE July 18, 2013 RELEASE (VERSION 2.1.21.724)

  • Evidence Report - links to external files now work properly
  • Files exported from Enterprise installations display where and impact variables correctly
  • Changed directory where backup databases are saved. This can now be found under My Documents
  • Resolved an import bug related to importing files with incomplete data
  • French version - resolved a localization issue in the sidebar
  • Re-issued code signing certificate

KNOWN ISSUES

The following are known issues with the Version 2.2.20.724 release of Causelink.

  • Solution selected - when toggled off stays orange until focus changes
  • You cannot select the or/and or dialog window for a Connect To line
  • In some causal elements the OR and connect to lines intersect
  • Update or uninstall - limited user prompted with admin password
  • Chart - connect to references don't wrap and can overlap other causes
  • Actions - duplicated if completed is unchecked
  • Actions in sidebar don't update immediately after cause association changes
  • Chart - connect to references not updating after a cause box edit
  • Win7 font size set to medium - report toolbar displays minor discrepancies
  • Chart - preview/print - details displayed unexpectedly if you close the details panel w/o closing specific sections
  • XP/limited users who update from v 1.1.390 will experience problems (contact software.support@sologic.com)
  • More than 4 connect to references on one cause can obscure content
  • Chart scrolling un-expectedly when click/drag and move mouse beyond interface
  • Chart print - evidence records w/o breaks can overrun cause details
  • Chart - When adding an OR node to the top/upper connector in a causal set, the OR node will move the entire branch to the lower branch
  • Report - dropdown lists for scroll bars are obscured when at bottom of screen
  • Chart - adding or viewing details can be obscured when at bottom of screen
  • Disproven cause - when in place, can't terminate
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details
  • Dragging causes from storage can cause offset if clicked on the far right pressing space bar scrolls chart down
  • Toggling sidebar change zoom settings
  • In rare cases the cause connection lines on the chart can become misaligned. Clicking home and back to the chart resolves the problem
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details   
  • In rare cases, orphan causes can appear on top of the focal point in the chart.  If this occurs, drag/drop the orphan causes until the focal point is revealed
  • Long connect to references can overlap other causes when printed

Causelink Version 2.1.21.724 General Availability was released on July 18, 2013

ADDITIONS AND IMPROVEMENTS SINCE THE MAY 29th RELEASE (VERSION 2.0.212.5776)

  • Home - duplicated RCAs now immediately appear in the RCA list
  • Sidebar - actions count was sometimes incorrect
  • Sidebar - language adjusted to account for solution status changes
  • Duplicate RCA now retains connect to references
  • Adjusted width of brainstorm tab so it doesn't wrap in French
  • Example RCAs are added to rca list if rca db is blank
  • Updated help file
  • Provided IT admins the ability to disable the CL update prompt
  • Adjusted activation and registration processes to account for Firewall rules
  • Solutions report loading time has been improved
  • Problem statement - resolved issues when importing older .srca versions
  • Sidebar - solutions count is now displaying
  • Print - prob definition - end date and end time are better aligned
  • Printing chart - If a cause has more than one solution, and only one of the solutions is selected (or higher), when printed the cause is not colored orange as expected
  • Export/import - filenames with periods now work

KNOWN ISSUES

The following are known issues with the Version 2.1.21.724 release of Causelink.

  • The Link field in the Evidence Report is converting / to _ in the URL.  This breaks the path to the file you have linked to.  As a temporary solution, after browsing to a file, you can manually replace "__" with ":/" and "_" with  "/" in the link URL. 
  • Solution selected - when toggled off stays orange until focus changes
  • You cannot select the or/and or dialog window for a Connect To line
  • In some causal elements the OR and connect to lines intersect
  • Update or uninstall - limited user prompted with admin password
  • Chart - connect to references don't wrap and can overlap other causes
  • Actions - duplicated if completed is unchecked
  • Actions in sidebar don't update immediately after cause association changes
  • Chart - connect to references not updating after a cause box edit
  • Win7 font size set to medium - report toolbar displays minor discrepancies
  • Chart - preview/print - details displayed unexpectedly if you close the details panel w/o closing specific sections
  • XP/limited users who update from v 1.1.390 will experience problems (contact software.support@sologic.com)
  • More than 4 connect to references on one cause can obscure content
  • Chart scrolling un-expectedly when click/drag and move mouse beyond interface
  • Chart print - evidence records w/o breaks can overrun cause details
  • Chart - When adding an OR node to the top/upper connector in a causal set, the OR node will move the entire branch to the lower branch
  • Report - dropdown lists for scroll bars are obscured when at bottom of screen
  • Chart - adding or viewing details can be obscurred when at bottom of screen
  • Disproven cause - when in place, can't terminate
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details
  • Dragging causes from storage can cause offset if clicked on the far right pressing space bar scrolls chart down
  • Toggling sidebar change zoom settings
  • In rare cases the cause connection lines on the chart can become misaligned. Clicking home and back to the chart resolves the problem
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details
  • Long connect to references can overlap other causes when printed

 

Causelink Version 2.0.212.5776 General Availability was released on May 29, 2013

ADDITIONS AND IMPROVEMENTS SINCE THE May 2nd RELEASE (VERSION 2.0.208.5651)

  • Overwriting existing PDFs no longer causes error
  • .srca file association and open operation improvements
  • Solutions are no longer printed incorrectly
  • Chart - resolved spelling error 
  • Report - summaries -  we no longer print labels for blank sections
  • Trouble opening .srca when evidence records were blank
  • We now include the Causelink version in the exported .srca file

KNOWN ISSUES

The following are known issues with the Version 2.0.212.5776 release of Causelink.

  • Export/import - cannot import filenames with periods
  • Disproven cause - when a cause is disproved it can't be terminated
  • If you click tools > brainstorm from home screen, enter the first record and hit enter and you navigate back
  • When Windows 7 font size is set to medium, a few report toolbar buttons have the last few letters cut off
  • If you view details on an individual cause, then close the window without also closing the sub-section, the resulting printout will print the cause details unexpectedly
  • If you change the cause text for a cause used in a connect to reference, the reference text is not updated until you close/open the chart
  • Some company firewalls block access to our licensing service.  Users experiencing this problem can email or call Sologic to activate their license
  • In rare cases the cause connection lines on the chart can become misaligned. Clicking home and back to the chart resolves the problem
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details
  • When adding an OR node to the top/upper connector in a causal set, the OR node will move the entire branch to the lower branch
  • If you add 5 or more connect to references to a cause, the references may be obscurred by a nearby cause  
  • If you click "completed" on an action item and then unchecked the box, it duplicates the action item. 
  • Long connect to references can overlap other causes when printed
  • If a cause has more than one solution, and only one of the solutions is selected (or higher), when printed the cause is not colored red as is expected for causes with at least one selected solution.

     

Causelink Version 2.0.208.5651 General Availability was released on May 2, 2013

ADDITIONS AND IMPROVEMENTS SINCE THE January 21st RELEASE (VERSION 2.0.99.4739)

  • Updated Help document
  • Chart Printing - adjusted fit-to-page layout so chart is centered
  • Adjusted so the delete tool tip now disappears when expected
  • Report PDF creation - cause and effect summary. Left justified labels
  • Solutions - adjusted width of text boxes and dropdown lists
  • Provided a way for users to manually backup the database
  • Problem Statement - adjusted to fully reveal customer service text
  • The actions section of details are now being hidden when no actions are present
  • Resolved an issue where RCA owner was not displaying in sidebar report summary
  • Cause Details - added record count to each label
  • Chart - view details adjusted so that adding long records is easier
  • Resolved an issue with Actions & chart quality count in sidebar
  • Report - print/copy/paste - resolved a localization issue in actions heading
  • Added tooltips to icons in report
  • Chart cause boxes - added an "Add" icon to the add details window
  • Resolved an issue where the sidebar was getting out of sync
  • Print preview - solutions now appear when expected
  • Focal point changes are now saved in report after the 2nd edit per session 
  • Chart - toolbar - resolved a problem when clicking more than one View checkbox
  • Now able to use 10-key
  • Home - adjusted the delete GUI and interaction
  • Chart - resolved issue where undo was not working when a cause was dropped in an unconnected state
  • When adding a new cause below or above a current one, it is now placed exactly above or below as expected
  • If you selected accordion headers in sidebar at a rapid pace, you could make two show as selected
  • We are now saving multiple versions of the database backup
  • Report - you can now use keyboard shortcuts to navigate and select from drop down lists
  • When clicking the RCA list tab, it no longer toggles between the main list and the deleted list
  • Chart Print - we no longer adjust size of legend based upon cause box zoom level
  • Home - Getting Started - no longer missing delete RCA graphic
  • Chart - connection lines - added highlight on rollover
  • Added Brainstorm widget
  • Chart printing - resolved an issue where details were printed off page
  • Updated report solution print options in the sidebar
  • If there is no potential impact record in the problem statement, we no longer display the label in print, copy/paste, or sidebar
  • Print - changed printing details for individual cause box
  • Adjusted so that automatic/default actions cannot be deleted
  • Sidebar counts for causes and cause detail items are now being updated properly when chart changes occur
  • Unconnected causes can now be deleted
  • Popup menus, such as termination or cause type, now disappear when the cause is clicked
  • When a disconnected cause's detail box overlaps another cause, the second cause detail open arrow no longer floats above it
  • Chart Printing - resolved an issue where causes were cut off in 11 x 17
  • Print/Copy to clipboard in Report - solution criteria were not being displayed
  • Print/Copy to clipboard - select section and no longer get section + problem statement
  • Chart - solution status list was modified to reflect solution validation workflow
  • Chart - arrow keys now work in cause boxes
  • Chart - cause alert no longer lingers when it should not
  • Chart - Termination - added causes unknown GUI adjustment
  • Report - focal point - now able to use arrows to change or move within text
  • Chart - evidence and actions are no longer lost when RCA is duplicated
  • Workspace is now adjusting when sidebar closed
  • Print/preview resolved cause details overlap issue
  • Chart - termination point - resolved an issue where selecting causes unknown and text displayed incorrectly
  • Solutions - now displaying people if not on team
  • Chart - dragging an OR to the cause storage no longer causes errors
  • Solutions - adjusted cause dropdown/button
  • Chart print/preview - no longer display risk if not set
  • Import - pound sign is now retained
  • Report - Evidence: adding causal reference is no longer slow
  • Connect to: resolved a print issue when multiple records reference one cause
  • Resolved print issue using A3 paper
  • Resolved an issue involving cause deletion and undo/redo 
  • Improved the use of white space in the printed chart

KNOWN ISSUES

The following are known issues with the Version 2.0.208.5651 release of Causelink.

  • Export/import - cannot import filenames with periods
  • Disproven cause - when a cause is disproved it can't be terminated
  • If you click tools > brainstorm from home screen, enter the first record and hit enter and you navigate back
  • When Windows 7 font size is set to medium, a few report toolbar buttons have the last few letters cut off
  • If you view details on an individual cause, then close the window without also closing the sub-section, the resulting printout will print the cause details unexpectedly
  • If you change the cause text for a cause used in a connect to reference, the reference text is not updated until you close/open the chart
  • Some company firewalls block access to our licensing service.  Users experiencing this problem can email or call Sologic to activate their license
  • In rare cases the cause connection lines on the chart can become misaligned. Clicking undo/redo or home and back to the chart resolves the problem
  • If an unconnected cause has the details/actions showing, and the cause is then dragged and connected to a parent, the unconnected action doesn't go away until you reopen the details


Causelink 2.0 Beta Version 2.0.99.4739 was released on January 21, 2013

ADDITIONS AND IMPROVEMENTS SINCE THE LAST RELEASE (VERSION 2.0.77.4475)

  • Resolved an issue with installations in UK locales
  • Enabled Portuguese, Spanish, French versions
  • Enabled undo/redo feature in the chart
  • Print/preview - resolved an issue where details window was overlapping cause boxes
  • Resolved an issue in the report where adding records but not submitting them causes info to persist when it should not
  • Toolbar - adjusted layout and highlighting design
  • Win7 - resolved a layout issue with medium/large fonts
  • Print Preview - display legend only when checked in toolbar
  • Resoled a problem with the sidebar interaction causing problems on chart
  • Print/preview - was not recognizing changes in toolbar view options
  • Chart - evidence pick list was displaying behind causes
  • Report - solutions implemented when adding a record were not displaying properly in the chart
  • Updated Help file to include new features
  • Resolved an issue where cause box alerts persisted when they should not
  • Solution status - all but suggested now change the cause box type to Solution Implemented
  • Resolved copy to clipboard layout issues in the report
  • Print/preview - we now print the legend only when "Legend" is checked in toolbar
  • Added animation to the Print preview progress wheel
  • Resolved problems with undo and redo on the report
  • Connect to dropdown - adjusted hover color
  • Resolved an issue where the print preview window didn't close if you clicked a view option in the toolbar
  • Chart - print/preview - improved detail text display
  • Tab to focal point - improved usability
  • Resolved issues with calendars not closing when tabbing through report
  • Report: tabbing after a date is selected no longer puts the cursor back to the top.
  • Re-sizing window before CL is fully loaded no longer causes a crash
  • Report - evidence - resolved an interface issue with the delete feature
  • Chart - termination line now displays by default
  • Chart - resolved a problem with orphaned OR symbols in some cases
  • Chart - termination lines are no longer displayed as curved
  • Chart - cause details radio buttons now allow clicking on the word
  • Causes on chart are now automatically updated in the sidebar
  • Chart - Connect to text is no longer cut off on long causes
  • Chart - resolved an issue where deleting a parent cause did not allow deletion of the children causes
  • Changing the focal point now resets cause characteristics
  • Chart - enabled the zoom grabber functionality
  • Chart - resolved a problem where the OR graphic was not displayed on imported .srca files.
  • Chart printing - termination display
  • Added chart printing of termination points
  • Print/preview - ? icon is now displayed
  • Resolved an issue deleting notes in report
  • Report - solutions: Criteria link works now
  • Cause Details - reversed section arrows
  • Deleting a cause with children no longer results in layout issues
  • Updated Home - Getting Started graphics
  • Report - improved usability in cause dropdowns
  • Chart Print - resolved an issue where termination text was displayed incorrectly
  • Improved user interaction and design in Cause Box view details interface

KNOWN ISSUES

The following are known issues with the Version 2.0.99.4739 release of Causelink.

  • Export/import - cannot import filenames with periods
  • Sidebar sections sometimes do not display - resizing the window resolves the issue
  • Report tabbing - dropdowns not recognized
  • Import - £ sign not retained in Impact section
  • Report - copy to clipboard - there are a few layout related issues
  • Disproven cause - when a cause is disproven it can't be terminated

 

Causelink 2.0 Beta Version 2.0.77.4475 was released on December 11, 2012

Additions and IMPROVEMENTS SINCE Version 1.2

  • "Connect To" feature
  • "Find" feature on chart and report
  • View and print cause details in the chart
  • Display reasons for terminating pathways on the chart
  • Faster response time for large charts
  • Link to files within "Evidence" records
  • Enter URLs for "Evidence" records
  • Add evidence inline on the chart
  • Report layout improvements
  • Display icon and text for "Causes Unknown" on the chart
  • Duplicate RCA feature on home screen
  • Printing the cause type legend on the chart
  • One-click solution criteria submit/approval
  • Chart quality actions don't display for disproved causes
  • Provided silent install option for IT administrators

KNOWN ISSUES

The following are known issues with the Version 2.0.77.4475 release of Causelink.

  • Undo and redo work inconsistently on the report
  • Report - copy to clipboard - can generate blank pages
  • Tabbing through the report quickly can prevent the calendar from closing
  • Print preview window doesn't close if you click a view option in the toolbar
  • Solution implement flag from v1 is not converted to v2 solution status
  • Print/preview - doesn't recognize changes in view options
  • Print preview progress wheel does not animate
  • Print legend is sometimes obscured by focal point
  • Layout issues with large font size settings in the Operating System
  • Welcome message no longer appears after installation
  • Export/import - cannot import filenames with periods
  • Sidebar sections sometimes do not display - resizing the window resolves the issue
  • Chart - Delete parent cause, the children causes are not able to be deleted
  • Chart - Details sometimes not displayed when checkboxes are checked
  • Chart - view details and sidebar interaction causes problems on chart
  • Chart - Termination lines displayed as curved
  • Chart - zoom grabber doesn't work
  • Chart - when radio buttons are displayed allow the user to click on the word
  • Chart - causes on chart not immediately updated in sidebar
  • Chart - Change to focal point needs to reset cause characteristics
  • Chart - Connect to text is cut off on long causes
  • Chart - termination line not displaying at 100% zoom level on initial load
  • Chart - undo/redo not working
  • Chart - localization not completed

 

Causelink Version 1.2.431.102 was released on August 13, 2012

IMPROVEMENTS SINCE LAST RELEASE

  • Chart quality - improved usability and changed labels to focus more on custom actions
  • Evidence type: add Instrumentation and Email
  • Chart Quality and Actions label changes
  • RCA data - we are now using local storage instead of webSQL
  • RCA data - we still have a 5MB limit, but with this release we alert the user when they approach the limit.  
  • Backup .srca files are created in AppData after every close operation

BUG FIXES SINCE LAST RELEASE

  • Sidebar: Cause no longer remains in sidebar after undo
  • Fixed localization issues
  • Help -> Activate License - updated text
  • Updated support config email
  • Localization - activate/register user dialog after complete is no longer in english
  • Report PDF - evidence section details no longer associated to wrong record
  • Causes in chart storage no longer have actions in Chart quality
  • Provided ability to disable the update prompts via config
  • Prevented Causelink from saving over RCAs
  • Report - cause and effect summary - lost text if you left the page before focus was changed
  • Changed behavior of cost field in report and solutions

KNOWN ISSUES

The following are known issues with the Version 1.2.431.102 release of Causelink.

  • There is a maximum database size of 5MB.  When this database size is reached you are no longer able to add data. If you near this limit we provide a message instructing you to remove your "deleted RCAs" and/or export then delete RCAs in your list to reduce the number saved in the database.  The next update will do away with this 5MB limit.
  • Vertical lines sometimes appear in cause boxes. These disappear when you edit the text or zoom in or out.
  • If you permanently delete an RCA, the report summaries from that file will appear in the sidebar of the new RCA.  This goes away when you enter text into these report fields.
  • Dragging a cause box past the sidebar results in movement of the sidebar.
  • When you drag and drop a cause, sometimes the chart will shift position.
  • If you type enough text without a space into a cause box it will overflow the cause box boundaries.
    Performance can become an issue when working with large RCAs.
  • Edit > Undo from the menu doesn't work if you have not changed the focus of your cursor before clicking the menu
  • Report: tabbing after a date is selected with the mouse puts the cursor back to the top.
  • Re-sizing the software window before Causelink is fully loaded may cause a crash
  • Clicking undo on the chart after deleting a cause does not reset the cause count in the sidebar
  • If you put a period in the .srca filename (other than directly before the extension) the file will not import.

 

Causelink Version 1.1.390.54 was released on June 7, 2012

IMPROVEMENTS SINCE LAST RELEASE

  • Added Portuguese, Spanish, French Installation program and interface adjustments
  • We are no longer bundling .net with the installation.  If users do not have .net 3.5 they will be prompted to download/install
  • Log files are now deleted after 2 weeks
  • Improved CL update process
  • Improved installation process to address limited users and various group policies

BUG FIXES SINCE LAST RELEASE

  • English version no longer shows Spanish in Calendar, which was an issue for some users
  • Sidebar button in toolbar no longer wraps when DPI set to 120 
  • There is no longer a blank Help screen for UK and other locales
  • Resolved an issue where Causelink was locking up during activation in some cases
  • Resolved a crash that occurred when missing system fonts 
  • Portuguese - Impact totals now add up
  • A4 printing is no longer upside down, which was an issue in some locales
  • Improved save feature to help prevent data corruption 
  • Activate, register, update functions now fixed for most Proxy servers
  • Resolved an error when closing the application under some conditions.

KNOWN ISSUES

The following are known issues with the Version 1.1.390.54 release of Causelink.

  • There is a maximum database size of 5MB.  When this database size is reached you are no longer able to add data.  If you have 2 pages of RCAs in your list and/or have a large number of deleted RCAs, you may be approaching this maximum.  In the short term the solution is to remove your deleted RCAs and/or export then delete RCAs in your list to reduce the number saved in the database.  
  • Vertical lines sometimes appear in cause boxes. These disappear when you edit the text or zoom in or out.
  • In the sidebar, Chart Quality sometimes shows "Blank Cause" for renamed cause boxes.
  • If you permanently delete an RCA, the report summaries from that file will appear in the sidebar of the new RCA.  This goes away when you enter text into these report fields.
  • Dragging a cause box past the sidebar results in movement of the sidebar.
  • When you drag and drop a cause, sometimes the chart will shift position.
  • If you type enough text without a space into a cause box it will overflow the cause box boundaries.
  • Performance can become an issue when working with large RCAs.
  • Edit > Undo from the menu doesn't work if you have not changed the focus of your cursor before clicking the menu
  • Report: tabbing after a date is selected with the mouse puts the cursor back to the top.
  • Re-sizing the software window before Causelink is fully loaded may cause a crash
  • Clicking undo on the chart after deleting a cause does not reset the cause count in the sidebar
  • When printing or creating PDFs the details in the evidence section and other lists can be associated with the wrong record
  • Added June 12, 2012:  If you put a period in the .srca filename (other than directly before the extension) the file will not import.

Causelink Version 1.1.335 was released on March 16, 2012.  

IMPROVEMENTS SINCE LAST RELEASE

  • Home screen - changed to table-based layout
  • Chart and Report Print - added Save as PDF
  • Chart Print - added Print to one page feature
  • Chart Print - added Cause box scaling
  • Chart Print - added a visual indicator for page placement in multi-page printing
  • Chart and Report Print - improved print preview
  • Copy to clipboard added on report screens and in report print sidebar
  • Display the RCA Name value in the Causelink titlebar
  • Sidebar, toolbar, and print options - adjusted order 
  • Added Design element to make it clearer that you can drag/drop causes to Causes sidebar
  • Evidence type - changed 'photo' to 'Photo/Video'
  • Causes sidebar - changed unconnected to 'Cause Storage' and connected to 'Causes on Chart'
  • Cause types - adjust order in legend and cause box cause type selector
  • Added logging to help with future troubleshooting.  Also, adjusted so log files are deleted after 2 weeks.
  • Added a database backup mechanism
  • The application is fully localized with the exception of the installation program, which will be ready with the V1.1 gold release.

BUG FIXES SINCE LAST RELEASE

The following issues have been resolved since the December  22nd, 2011 release of Causelink.

  •  Keyboard - can't enter @ on swedish keyboard
  • Chart Sidebar: New Items can't be added in the Sidebar text fields until tab clicked on chart.
  • Report - Shift + tab not working
  • Chart: Cause box alerts should match cause box actions.
  • Chart: Scroll-bar in Sidebar is cut off on the right side.
  • Report: Enter button not functioning in "Report Summary" and "Cause and Effect Summary".
  • Chart: dragging cause-box past a border makes chart move in the opposite direction.
  • Sidebar and Chart: Cancel button does not remove evidence or solutions.
  • Sidebar - Report: Evidence Action Item count does not immediately decrement in Chart Quality.
  • Report: Cause and Effect Summary text not being saved.
  • Sidebar: Old data still in Chart Quality Report Summaries.
  • License & Register: Getting "Could not add the registration" message.
  • Chart Print Preview: Clicking Report before Cancel displays Report under Print Preview.
  • Report: "Implement" count and cost not adjusting immediately in Sidebar after deselecting checkbox.
  • Report Print Preview: Clicking Chart before Cancel displays Report icons on the Chart.
  • Sidebar: Tabbing on Chart visually alters the sidebar.
  • Causelink Updates: Update dialog in "Help, Causelink Updates" should be more user friendly.
  • chart - ctrl+arrow to causes off screen
  • Report: Solutions Cost field displays NaN when non-numeric characters are entered.
  • Chart - unable to scroll entire chart
  • Sidebar: Solutions Criteria pop-up list not working.
  • Update - Update message says newer version available when the current version is the latest.
  • Cause box - action to terminate cause exists when it shouldn't
  • Report: Sidebar Problem Statement not updating until leaving and returning to report page.
  • Trial Period: Message has misspelled word.
  • Problems with registration
  • Legend visible on home screen
  • When evidence is assigned to a team member who is then deleted the RCA appears to lose data
  • Report: Calendar remains open when clicking to other areas or pages.
  • Home: Scroll-bar gone when returning to Home from Chart.
  • Fix layout issues associated with pt-BR and es
  • Import: Importing an RCA with a blank RCA Name does not open.
  • Configure Causelink to handle corrupt data gracefully
  • Installation - for updates detect previous settings
  • Sidebar: tabs and scroll-bar disappear when re-sizing window.

KNOWN ISSUES

The following are known issues with the Version 1.1.335 Beta release of Causelink.

  • Vertical lines sometimes appear in cause boxes. These disappear when you edit the text or zoom in or out.
  • In the sidebar, Chart Quality sometimes shows "Blank Cause" for renamed cause boxes.
  • If you permanently delete an RCA, the report summaries from that file will appear in the sidebar of the new RCA.  This goes away when you enter text into these report fields.
  • Dragging a cause box past the sidebar results in movement of the sidebar.
  • When you drag and drop a cause, sometimes the chart will shift position.
  • If you type enough text without a space into a cause box it will overflow the cause box boundaries.
  • Performance can become an issue when working with large RCAs.
  • Edit > Undo from the menu doesn't work if you have not changed the focus of your cursor before clicking the menu
  • Report: tabbing after a date is selected with the mouse puts the cursor back to the top.
  • Re-sizing the software window before Causelink is fully loaded may cause a crash
  • Clicking undo on the chart after deleting a cause does not reset the cause count in the sidebar
  • XP users with DPI settings at 120 see the right and lower portion of the application cut off
  • Users with locale settings that aren't defined in the application see their calendar default to Spanish

 

Causelink Version 1.0.252 was released on December 22, 2011.  

IMPROVEMENTS SINCE LAST RELEASE

The following issues have been resolved since the December 8th release of Causelink.

  • Launch: Getting message to update when the current version is the latest.
  • Tab order in registration screen
  • Sidebar:  rounded the average quality to 2 decimals
  • 'activate license by phone' link and functionality
  • Toolbar - legend checkbox not always in synch

KNOWN ISSUES

The following are known issues with the current release of Causelink.

  • Vertical lines sometimes appear in cause boxes. These disappear when you edit the text or zoom in or out.
  • Importing a file that contains double quotes (") will remove the double quotes.
  • When you prepare your document for printing within Causelink, when you click "print" the printer dialog appears.  You must match the orientation in the print dialog with the orientation you had set within Causelink. For example:  if you selected landscape, you must select landscape within the printer dialog window.  
  • In the sidebar, Chart Quality sometimes shows "Blank Cause" for renamed cause boxes. 
  • If you permanently delete an RCA, the report summaries from that file will appear in the sidebar of the new RCA.  This goes away when you enter text into these report fields.
  • Dragging a cause-box past the workspace border makes chart move in the opposite direction. 
  • Dragging a cause box past the sidebar results in movement of the sidebar.
  • The enter button in the report is not functioning in "Report Summary" and "Cause and Effect Summary".
  • Cause box alerts are missing the "Provide the cause a description" prompt.
  • Shift + tab is not working in the Report.
  • You can't enter @ on Swedish keyboards.
  • Printing a chart with more than 100 causes can sometimes result in a blank print output.
  • When you drag and drop a cause, sometimes the chart will shift position.
  • If you type enough text without a space into a cause box it will overflow the cause box boundaries.
  • Performance can become an issue when working with large RCAs.
  • The application does not handle the condition where evidence is assigned to a team member who is then deleted.  

If you find an issue with Causelink that is not on this list, please send a description of the problem to Causelink Support.

Causelink Version 1.0 was released on December 8, 2011.  

SYSTEM REQUIREMENTS

Processor: Minimum Intel Pentium III 1 GHz or faster; Recommended Pentium 4, 2 GHz.
Operating System: Windows 7, Windows Vista SP1, Windows XP SP2 & SP3.
Memory: Minimum 512 MB of RAM; Recommended 1 GB of RAM.

KNOWN ISSUES

The following are known issues with the current release of Causelink.

  • Vertical lines sometimes appear in cause boxes. These disappear when you edit the text or zoom in or out.
  • Importing a file that contains double quotes (") will remove the double quotes.
  • When you prepare your document for printing within Causelink, when you click "print" the printer dialog appears.  You must match the orientation in the print dialog with the orientation you had set within Causelink. For example:  if you selected landscape, you must select landscape within the printer dialog window.  
  • In the sidebar, Chart Quality sometimes shows "Blank Cause" for renamed cause boxes. 
  • Users who activated their license by phone will see a "Could not add the registration" message when they attempt to register.
  • The Causelink update service will sometimes prompt you to download an update when none is available.
  • In Help > Register Product the "activate your license by phone" link is not working.
  • If you permanently delete an RCA, the report summaries from that file will appear in the sidebar of the new RCA.  This goes away when you enter text into these report fields.
  • The sidebar content sometimes does not update when you expect it to after making a change to the RCA.
  • The legend checkbox toggle can get out of synch.
  • Dragging a cause-box past the workspace border makes chart move in the opposite direction. 
  • Dragging a cause box past the sidebar results in movement of the sidebar.
  • The enter button in the report is not functioning in "Report Summary" and "Cause and Effect Summary".
  • Cause box alerts are missing the "Provide the cause a description" prompt.
  • Shift + tab is not working in the Report.
  • You can't enter @ on Swedish keyboards.
  • Printing a chart with more than 100 causes can sometimes result in a blank print output.
  • When you drag and drop a cause, sometimes the chart will shift position.
  • If you type enough text without a space into a cause box it will overflow the cause box boundaries

If you find an issue with Causelink that is not on this list, please send a description of the problem to Causelink Support.