Causelink® Enterprise root cause analysis software helps teams collaborate to solve problems and lets managers see the big picture in their RCA program. Complete with action tracking, common cause analysis, workflow, team utilization, and other management reports, Causelink is the best way to perform incident investigations and share findings across the organization.
Causelink Enterprise connects to a central database hosted in your company’s private network, providing one location to store all information pertaining to each RCA. It has the capability to integrate with other software solutions, such as action tracking, IT service management, and other third-party Application Programming Interfaces (APIs), along with Active Directory.
Keep up to date on RCA status with automated emails
Track all action items pertaining to each RCA and run action item reports across the enterprise or for specific groups or users
Spot systemic problems through automated ‘common cause’ detection
See all open RCAs in one map, color-coded by severity level
Manage users; assign roles and permissions
Search RCAs by user, group and location
Track solution implementation workflow and effectiveness
Leverage learning across the organization with flexible dashboard reporting
Utilize metrics to identify trends, for instance: incidents of a certain type, over a select period of time, by location. Visuals indicate level of risk and high-impact events.
Manage custom location and impact profiles
The dashboard will display a summary of information that enables managers to thoroughly understand needs and opportunities, and take action, such as: