Chris Eckert


Chris is responsible for overseeing the day-to-day operations of Sologic where he works with the global Sologic offices to develop and deliver RCA solutions tailored to meet the changing needs of its clients.  Keeping customer service at the forefront, Chris assures that Sologic continues to deliver innovative software and instructional solutions enabling clients to configure flexible and efficient RCA programs that accommodate individual needs and constraints. 

With three decades of RCA practitioner experience, starting with roles in design and reliability engineering at Dow Chemical and Rohm Haas, Chris has developed and implemented successful business-specific reliability and manufacturing improvement plans where RCA was integral within the strategy.  His RCA thought leadership is published in multiple print and online publications, such as Quality Digest, Maintenance Technology and IIE Industrial Engineer, and he has spoken at leading industry conferences, including ASQ, ASSP and SMRP.

A Professional Engineer and a Certified Maintenance and Reliability Professional, Chris holds a B.S. in Mechanical Engineering from Rose-Hulman Institute of Technology.
Brian Hughes


Senior Vice President
Working with clients to develop and implement enterprise-wide RCA programs, Brian also has led significant root cause incident investigations, including explosions, loss of primary containment, consumer product contamination, failures of critical aircraft components/systems, supply chain process problems, and inventory optimization problems.
Brian's articles are published in multiple industry periodicals as well as online, including Quality Digest, Professional Safety, and Occupational Health and Safety. He also has presented at various industry conferences, including ASQ, ASSE, NSC, APICS, and multiple client events.  Brian holds a BA in Finance from Western Washington University.
Jon Boisoneau


Vice President of Products
Jon oversees development and delivery of Causelink software and the Sologic e-learning courses. He helps Sologic understand customer needs, then develops and delivers product improvements and new features that directly meet those needs.  Jon also manages Sologic’s software support process, where timely and effect help is a standard that customers have come to expect.

Prior to joining Sologic, Jon worked for a large, Seattle-based digital agency, and was co-owner of another web development agency. Jon holds a Bachelor of Arts in Business Administration and a Bachelor of Science in Psychology from Washington State University.
Cory Boisoneau


Manager, Sales & Marketing
Cory leads Sologic’s sales efforts in the US and Canada. He also helps established clients improve their programs and reach new goals. For instance, he helped a major chemical company create a platform to analyze their OSHA recordable injuries and events. By compiling all the events together in a standardized and easily readable format, the client and Sologic were able to draw valuable conclusions that helped pinpoint solutions.
Prior to joining Sologic, Cory worked in sales and customer service for Onvia, Inc.  He holds a Bachelor of Arts in Business Administration (International Business) and a minor in Jazz Studies from Washington State University.
Melani Egbert


Operations Director
Whether she is organizing Sologic's next symposium, scheduling Sologic classes, fulfilling orders, or coordinating public courses, Melani is focusing first and foremost on Sologic operations and customer service.
Melani has an extensive background in the private club business in the various disciplines including Service Director, Special Events Coordinator and Member Relations Director. Although different in their function, each position has provided her with a solid foundation of customer service and customer satisfaction. A recent graduate of Northwood University, Melani’s BBA in Management balances her life and business experience with academics.
Brandon Prudent


Director of Software Development
As Director of Software Development, Brandon leads the technical direction of our root cause analysis software product lines. In particular, Brandon has been instrumental in the design and development of Causelink Enterprise, which – from a software standpoint – was complex because of the collaborative functionality added to an already-mature Causelink standalone software product.
Prior to working for Sologic, Brandon was chief technical officer for a marketing and advertising firm and a software consulting firm, as well as a senior web architect for a large information systems government contractor, and a software engineer for an automotive company.
Pam Eckert


Pam serves as Sologic’s controller and has primary focus on accounts payable as well as accounting.  Pam responsibilities also extend into customer support and special projects.
Prior to joining Sologic, Pam worked for The Dow Chemical Company, Rohm and Haas, and Menlo Logistics where her roles led her through purchasing, logistics coordination, production planning and HR.
Pam graduated with a BA in Business Administration from Northwood University.


RCA Instructor
As an Instructor and Investigator, Preston’s prior experience as Director of Safety for a food processing company gives him a unique perspective on successful deployment of RCA within organizations where margins are thin.  He has facilitated investigations and provided solutions in various areas such as breakdowns in reliability, quality escapes, customer service complaints and legal matters. With his years of firsthand experience using the Sologic method in the field, Preston brings proven training techniques and investigation tools to any RCA in various sectors. His goal is to assists others in improving their process and achieve success in their respective fields.
Jonathan Batchelor


Managing Director, Sologic Europe
Jonathan is responsible for the operational and commercial activity for the business across the European region. Prior to his appointment with Sologic, Jonathan worked for over six years within the commercial finance sector most notably as a founding partner at one of the regions largest commercial finance brokers. This was followed by director level positions focusing on training for the Oil, Gas and Renewable sectors.
Jonathan is passionate about Sologic delivering the very best products and services to clients and has a true belief that effective Root Cause Analysis has a place across all industries and through all tiers of organisations.
Marcelo Haick


Managing Director, Sologic South America
An expert in RCA methodology, Marcelo performs investigations, and manages Sologic training and consulting services throughout South America.
A graduate of Santos Medical College with expertise in occupational medicine, Marcelo’s professional background includes environmental, health and safety management systems, strategic planning and ergonomics consulting. Several of his technical articles have been published and his presentations delivered at industry conferences.
Augusto Constantino


Regional Manager, Sologic South America
Regional Manager for Sologic South America’s Buenos Aires office, Augusto is responsible for serving as trainer and consultant to Spanish-speaking clients throughout South America.
Specializing in quality management systems and continuous improvement, Augusto has conducted numerous international certification audits while serving as a third-party auditor for ISO 9000.  While implementing QMS for businesses in a variety of industries, he has utilized tools-based methodologies for continuous improvement, such as QFD, 5 S, Applied Statistics, Failure Mode Analysis, Kaizen, and Lean Manufacturing, among others.
Augusto has a Bachelor’s degree in Mechanical Engineering and Master’s Degree in Quality Engineering from National Technology University, Buenos Aires, Argentina.
Eric Lim


Managing Director, Sologic Asia-pacific
​​After investigating over 1600 events, Eric’s professional history allows him to be proficient in failure analysis of mechanical systems, accidents, fires and explosions.  He also provides technical opinions relating to reconstruction, and applications of a wide range of materials.  Eric offers language fluency in English, Mandarin and Cantonese.
Eric has a background in Mechanical Engineering, and more specifically in behavior of materials through his research work.  Eric is a corporate member of the Hong Kong Institution of Engineers where he serves as a committee member of the Materials Division and the Education and Examinations Committee, and is a representative of Materials Discipline Advisory Panel.  He is also a member of the Academy of Experts - UK, a fellow of the Hong Kong Institution of Certified Auditors, and a member of the Hong Kong Institute of Steel Constructions.