RCA TRAINING

Root Cause Analysis training by Sologic provides the tools, skills, and knowledge necessary to solve complex problems in any sector, within any discipline, and of any scale.
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SOFTWARE

Sologic’s Causelink has the right software product for you and your organization. Single users may choose to install the software locally or utilize the cloud.  Our flagship Enterprise-scale software is delivered On Premise or as SaaS in the cloud.
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Much has been written about the importance of learning to fail, and fail well.  So much so that in recent years it’s become the mantra of almost each and every tech start-up around the world. But beyond the rallying cries, motivational slogans and glib sound-bites what does this really mean?  And how can it be achieved?  In my experience, the answer to both these questions can be found largely by looking at how successful organisations create a culture of collaboration and energy to address their problems.  

Almost without exception, every effective and successful organisation we work with views complex problem solving as a collaborative activity.  They commit to providing the necessary resources, skills and tools required to promote, and reward, effective group-orientated problem solving. No matter the experience or ability of any given individual they know that solutions are always stronger when shaped by teams.  In addition, the entire process is energised when problems are viewed objectively, seen as systemic opportunities and addressed free from the toxicity of blame. 
 
Broadly speaking, we see that all cutting-edge organisations really do share these behaviours. They implement a process that closes the gap between what happened and what should have happened, and alongside that, they develop and support an environment that maximises the opportunity to learn from the overall event. 
 
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  • Solve in teams
  • Define their problems clearly
  • Promote analysis over narrative 
  • Start with ‘what’ never ‘who’
  • Evaluate all possible solutions
  • Learn from the event
  • Share that learning quickly and freely
In practice, these behaviours can only come from top-down acceptance that a) problems will always occur, that b) many of these are worth solving, and c) that in the longer term, a structured and sharable process is always going to outperform any ad-hoc one. 
 
In the workplace the brutal truth is that solving complex problems as an individual, trapped within an organisational silo, is stressful, seriously fatiguing and worse still, it’s extremely ineffective.  Under these conditions, precious stamina, be it physical or mental, is quickly exhausted.  Energy that would be best directed towards long-term solutions is reoriented towards quick-fixes, work-arounds, denial, blame and, in some circumstances, even cover-ups. Left unaddressed, problems become engrained, they increase in size, they multiply, and inevitably the cycle of failure becomes more and more difficult to break.
 
If any of this sounds familiar, Sologic’s 1-Day Tactical Problem Solving course will help you break out from the cycle of ineffective problem solving. The course looks at how serious problems take root, how we can address them objectively, analyse them accurately and produce effective value-driven solutions that we can share, and capitalise on as time goes by:  Let Sologic's Root Cause Analysis reporting software Causelink help with the heavy lifting on this.
 

If you want to know more about how our Root Cause Analysis and Tactical Problem Solving methodology could help your organisation solve problems, reduce risk and improve performance please contact us.

 
 
 

RCA TRAINING

Root Cause Analysis training by Sologic provides the tools, skills, and knowledge necessary to solve complex problems in any sector, within any discipline, and of any scale.
Learn More
 

SOFTWARE

Sologic’s Causelink has the right software product for you and your organization. Single users may choose to install the software locally or utilize the cloud.  Our flagship Enterprise-scale software is delivered On Premise or as SaaS in the cloud.
Learn More