RCA TRAINING

Root Cause Analysis training by Sologic provides the tools, skills, and knowledge necessary to solve complex problems in any sector, within any discipline, and of any scale.
Learn More
 

SOFTWARE

Sologic’s Causelink has the right software product for you and your organization. Single users may choose to install the software locally or utilize the cloud.  Our flagship Enterprise-scale software is delivered On Premise or as SaaS in the cloud.
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Right now, we are facing a once in a generation challenge. Problems don’t get much bigger than the Coronavirus. And once we overcome the immediate impact of Covid-19, we will then be faced with the secondary effects and the decisions we must make around those.   

Doubtless, these will be hugely complex, challenging and disruptive problems. How we understand and respond to these issues and opportunities will define our businesses, society, politics, culture and technology in the months and years to come. 

Globally, Sologic helps organisations to get the very best from their problem-solving teams. We train them, support them, lead them, and provide them with some of the very best problem-solving software in the world.  Engineers, retailers, manufacturers, medical and finance professionals rely on us to help them solve problems, reduce risk and improve performance when it matters. 

You will soon be in a position to assemble your best and your brightest to make sense of this 'new normal'. And you will want to ensure that they can tackle these challenges effectively, efficiently and safely. When you do, stay true to the 4Ts of problem solving.  Although there is no ‘silver bullet’ these 4 universal elements of problem solving will serve you well.

The 4Ts of Problem Solving

Put the right TEAM together 

There won’t be many second chances. So get this right. You’ll have decades, even centuries of combined experience to draw on. Use it wisely. Solving complex problems is a team game. Choose great people with diverse expertise and equally diverse outlooks to maximise your ability to make the right decisions the first time.  

Give them TIME to work 

If ever teams needed time to get to the best solutions, it’s now. You should allocate whatever time and support that is available. Nothing is more time consuming than implementing the wrong solutions. Effective solutions require accurate analysis, accept that you cannot rush this.  This isn’t easy at any time but hold your nerve.

Embed a shared TECHNIQUE

Have a robust structure to address your challenges and stick to it. Make sure that the method is understood and adopted by everyone. A good problem-solving methodology supports leadership, reduces conflict and anxiety, maximises output and boosts communication. Do not under-estimate this. Great people pulling in different directions, even if the goals are shared, is hugely damaging to problem solving.

TRUST them. Fully

Once you have implemented this, ensure your teams know their responsibility and take complete ownership of the process. Make it clear that you will support them fully. Communicate that you trust them (and expect them) to deliver results and that doing this to the highest standards is essential. Trust is a two-way contract in all successful problem solving. 

Let these 4Ts guide you as you start to address the complex challenges ahead. They will serve you well.   

And while you’re here, if this has been a useful read, why not download our eBook ‘Better Than Yesterday’ It takes a close look at the 10 primary ways that great organisations tackle their most challenging problems. 
 
 

RCA TRAINING

Root Cause Analysis training by Sologic provides the tools, skills, and knowledge necessary to solve complex problems in any sector, within any discipline, and of any scale.
Learn More
 

SOFTWARE

Sologic’s Causelink has the right software product for you and your organization. Single users may choose to install the software locally or utilize the cloud.  Our flagship Enterprise-scale software is delivered On Premise or as SaaS in the cloud.
Learn More