Chris formerly fulfilled design and reliability engineering roles within both Dow Chemical and Rohm Haas, where he developed and implemented successful business-specific reliability and manufacturing improvement plans. His RCA thought leadership is published in multiple print and online publications, such as Quality Digest, Maintenance Technology and IIE Industrial Engineer, and he has spoken at leading industry conferences, including ASQ, ASSE and SMRP.
A Professional Engineer and a Certified Maintenance and Reliability Professional, Chris holds a B.S. in Mechanical Engineering from Rose-Hulman Institute of Technology.
Senior Vice President
Working with clients to develop and implement enterprise-wide RCA programs, Brian also has led significant root cause incident investigations, including explosions, loss of primary containment, consumer product contamination, failures of critical aircraft components/systems, supply chain process problems, and inventory optimization problems.
Brian's articles are published in multiple industry periodicals as well as online, including Quality Digest, Professional Safety, and Occupational Health and Safety. He also has presented at various industry conferences, including ASQ, ASSE, NSC, APICS, and multiple client events. Brian holds a BA in Finance from Western Washington University.
Vice President of Product
Jon manages development and delivery of Causelink software and the Sologic e-learning courses. He helps Sologic analyze and define client needs, then develop and deliver products, services and support that directly meet those needs.
Prior to working for Sologic, Jon worked for a Seattle-based digital agency, and was co-owner of another web development agency. Jon holds a Bachelor of Arts in Business Administration and a Bachelor of Science in Psychology from Washington State University.
Managing Director - Sologic EMEA
Jonathan heads the strategic, operational and commercial activity for Sologic's EMEA region, and is focussed on delivering excellence across all aspects of Sologic. From introducing new technology, to anticipating market trends, and ensuring clients receive maximum value from Sologic's people, products and services, Jonathan ensures Sologic Root Cause Analysis delivers results in all industries and throughout all tiers of organisations.
Prior to his appointment with Sologic, Jonathan worked within the finance sector most notably as a founding partner at a major commercial finance broker. This was followed by director level positions focusing on training within the Oil, Gas and Renewable sectors.
Director of Training - Sologic EMEA
Suzanne has been facilitating and training RCA teams nationally and internationally across a wide spectrum of global organisations, regions and sectors since 2005. Suzanne enjoys working with and challenging the participants on her Sologic RCA courses, provoking enquiry, creating structure and providing insight into the problems encountered in organisations. Her extensive practical and academic experience means that Suzanne is uniquely qualified to deliver RCA training, develop effective courses and facilitate major investigations in any organisational environment.
Suzanne’s style of training is described as meticulous, motivational and energetic. Her training techniques, forensic knowledge of the Sologic RCA method and appreciation of organisational structure combine to inspire individuals and organisations to make real and lasting changes that improve their problem solving processes and behaviours.
Head of Strategy & Development - Sologic EMEA
Working across all our major client sectors Ed delivers first-class training and helps organisations implement effective RCA programs. Ed also develops new syllabus material for our RCA courses and creates some of our wider problem solving courses. Ed’s focus is on how RCA can support strategic planning, particularly in regard to supply chain, customer service, complaints handling and regulatory compliance.
Ed is a graduate of the University of Reading, Berkshire UK, and has a degree in Politics and International Relations. Before joining Sologic he worked for two market leading organisations in the Drinks sector before running his own firm for over a decade. A keen student of organisational behaviour, Ed creates many of our articles and blogs on decision making, problem solving and team building.
Senior Administrator - Sologic EMEA
Whether Jennifer is scheduling Sologic's next training courses, recording client feedback, or keeping an eye on accounts payable, excellence in administration and customer service is paramount.
Jennifer joined the Sologic Team in 2016 as Senior Administrator for the EMEA region. Jennifer’s wealth of previous experience includes roles in the UK and in mainland Europe, including International Sales Manager for a major toy manufacturer, Marketing Manager for a chain of French ski shops and an administrative role with a ‘Big 4’ Accountancy Firm. Jennifer is often the first point of contact for both new and existing Sologic clients. Jennifer holds a BA in Marketing from Strathclyde University.
Chairman - Sologic EMEA
David helps clients solve problems related to quality, reliability, environmental health and safety, supply chain, logistics, and more. He also works closely with many clients to initiate and improve RCA programs through change management and organizational development, and provides independent facilitation services directly to clients. His clients are leaders in a wide variety of industries and disciplines.
David led a variety of engineering, installation and operational groups during more than 25 years with Air Products & Chemicals in Europe. During his time with Air Products, he chaired many trade association committees -- both British and European -- drove the development of a worldwide safety, health and environmental management system.
David is a Chartered Engineer and a Fellow of the Institution of Mechanical Engineers – CEng FIMechE.
Senior Facilitator & Investigator - Sologic EMEA
Eddie manages the Scandinavian Region for Sologic is one of our most experienced RCA trainers, with over 12 years of Root Cause Analysis experience. Eddie’s professional background is in the Nautical and Shipping sector, holding a degree in Nautical Science from Chalmers University in Gothenburg and Diploma in Ship Management from Lloyds Maritime Academy, London.
After a career as Pilot and Ship’s Master Eddie moved his considerable expertise into complex technical support and training. A leader in the fields of audit, inspections and investigations, Eddie has the technical knowhow, problem solving experience and training skills that combine to deliver a remarkable learning environment.
JOAN DE TORRES AGUILAR
Senior Facilitator & Instructor - Sologic EMEA
Joan joined Sologic in 2015 bringing unique engineering, management and training experience to our European team. Delivering training in Spanish, French or English, Joan’s professional background is in the field of compressed gases. Joan led a variety of technical teams in his early career, moving into large scale plant management, process safety and risk prevention with Air Products and Chemicals. Joan has 20 years of experience in investigations, technical training, learning support, reliability and quality, safety and project implementation. Working in a number of challenging environments in Europe, his experience and training attributes, in both the field and in the classroom, are exceptional.
Joan also represents Sologic as a member of the British Chamber of Commerce in Spain and is an Associate Lecturer at the INSHT (National Institute of Safety and Hygiene) in Barcelona, NE Spain.
Joan delivers training & leads investigations for Sologic across Northern Europe.
Senior Facilitator & Investigator - Sologic EMEA
Barry has vast experience across the engineering sector, enjoying a 30 year career with Air Products, primarily in Sub-Saharan Africa. A specialist in compressed gasses, his expertise extends across all areas of Technical Management, Protect management and Business Change. Barry holds an MBA from the prestigious Henley Business School (University of Reading) in the United Kingdom.
Most recently Barry oversaw the design,construction and commissioning of the Midvaal Acetylene Plant and the Facility Upgrade at the Air Product's Kempton Park Facility in Johannesburg. Barry is able to deliver expert RCA and problem solving training combined with practical guidance acquired from his professional background.
Barry manages the African Region for Sologic leading major investigations and delivering first-class training to national and multi-national clients across all of Sologic’s major sectors.
Whether she is organizing Sologic's next symposium, scheduling Sologic classes, fulfilling orders, or coordinating public courses, Melani is focusing first and foremost on Sologic operations and customer service.
Melani has an extensive background in the private club business in the various disciplines including Service Director, Special Events Coordinator and Member Relations Director. Although different in their function, each position has provided her with a solid foundation of customer service and customer satisfaction. A recent graduate of Northwood University, Melani’s BBA in Management balances her life and business experience with academics.
Director of Software Development
As Director of Software Development, Brandon leads the technical direction of our root cause analysis software product lines. In particular, Brandon has been instrumental in the design and development of Causelink Enterprise, which – from a software standpoint – was complex because of the collaborative functionality added to an already-mature Causelink standalone software product.
Prior to working for Sologic, Brandon was chief technical officer for a marketing and advertising firm and a software consulting firm, as well as a senior web architect for a large information systems government contractor, and a software engineer for an automotive company.
Pam serves as Sologic’s controller and has primary focus on accounts payable as well as accounting. Pam responsibilities also extend into customer support and special projects.
Prior to joining Sologic, Pam worked for The Dow Chemical Company, Rohm and Haas, and Menlo Logistics where her roles led her through purchasing, logistics coordination, production planning and HR.
Pam graduated with a BA in Business Administration from Northwood University.
Managing Director, Sologic South America
An expert in RCA methodology, Marcelo performs investigations, and manages Sologic training and consulting services throughout South America.
A graduate of Santos Medical College with expertise in occupational medicine, Marcelo’s professional background includes environmental, health and safety management systems, strategic planning and ergonomics consulting. Several of his technical articles have been published and his presentations delivered at industry conferences.
Regional Manager, Sologic South America
Regional Manager for Sologic South America’s Buenos Aires office, Augusto is responsible for serving as trainer and consultant to Spanish-speaking clients throughout South America.
Specializing in quality management systems and continuous improvement, Augusto has conducted numerous international certification audits while serving as a third-party auditor for ISO 9000. While implementing QMS for businesses in a variety of industries, he has utilized tools-based methodologies for continuous improvement, such as QFD, 5 S, Applied Statistics, Failure Mode Analysis, Kaizen, and Lean Manufacturing, among others.
Augusto has a Bachelor’s degree in Mechanical Engineering and Master’s Degree in Quality Engineering from National Technology University, Buenos Aires, Argentina.
Managing Director, Sologic Asia-pacific
After investigating over 1600 events, Eric’s professional history allows him to be proficient in failure analysis of mechanical systems, accidents, fires and explosions. He also provides technical opinions relating to reconstruction, and applications of a wide range of materials. Eric offers language fluency in English, Mandarin and Cantonese.
Eric has a background in Mechanical Engineering, and more specifically in behavior of materials through his research work. Eric is a corporate member of the Hong Kong Institution of Engineers where he serves as a committee member of the Materials Division and the Education and Examinations Committee, and is a representative of Materials Discipline Advisory Panel. He is also a member of the Academy of Experts - UK, a fellow of the Hong Kong Institution of Certified Auditors, and a member of the Hong Kong Institute of Steel Constructions.