Better Than Yesterday

Organisations are confronted by unique problems every single day. Great Organisations share methods, skills and behaviours that help them solve even the most complex of these challenges. This eBook provides 10 essential insights into how leading organisations tackle operating, management and strategic problems using a structured, transferable and effective Root Cause Analysis process. 

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Steps to conduct a thorough rca

Some people’s introduction to root cause analysis comes from a request to conduct one. This eBook outlines the entire process with key points and resources to get you started.  

The eBook includes:

  • Definition of Root Cause Analysis (RCA)
  • Steps in an RCA
  • Data Gathering & Evidence
  • Creating the Problem Statement
  • Analyzing Cause and Effect
  • Generating Solutions
  • Writing the Report, and much more!

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Human error & root cause eBook cover

Human error & root cause analysis

As long as there have been humans on the earth, we have committed errors. Most of the time, these errors don't amount to much. We burn the eggs, forget to move clothes from the washing machine to the dryer, or say something embarrassing. But sometimes our errors result in events that have significant negative impacts.

These are the kinds of errors we encounter when conducting a root cause analysis. To that end, this eBook is intended to:
  • Provide you with a brief and useful overview of human error
  • Root out some common misconceptions about human error
  • Help you manage human error in the context of a root cause analysis
  • Provide guidance for finding the best ways to control errors
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